Job Description
Now Hiring: Front Office Receptionist/Patient Coordinator. Are you a welcoming, friendly, and organized professional who enjoys making a positive impact? Do you thrive in a dynamic work environment where critical thinking and flexibility are key? If so, we’d love for you to join our team!
About the Role
We are looking for an Administrative Receptionist to be the heart of our front desk operations, ensuring a smooth, welcoming, and patient-centered experience from the first phone call to check-out. This role is perfect for someone who is personable, proactive, and enjoys problem-solving in a fast-paced setting.
Responsibilities • Be the first friendly face and voice for our patients, creating a welcoming and positive first impression • Ensure a smooth patient experience by providing clear communication, scheduling efficiently, and assisting with any concerns • Manage patient scheduling, via phone, online requests and text messages • Gather patient insurance information and demographics when scheduling • Adapt to a dynamic workflow, problem-solve on the spot, and maintain flexibility throughout the day • Work collaboratively with our team to support daily clinic operations and ensure patient satisfaction
Qualifications • Prior experience in healthcare administration, insurance billing, front desk at a Dr. Office, Dental, Chiropractor, etc. or related field is required.
Required Skills • Someone with a warm, patient-first communication style who naturally makes others feel welcome • A strong critical thinker who can problem-solve in a fast-paced, ever-changing environment • Highly organized and adaptable, able to adjust to different tasks throughout the day • A team player who values collaboration and a supportive work environment • We are looking for an enthusiastic individual eager to grow with our business and embrace new responsibilities over time. As part of your role, you will receive cross-training in various duties to effectively support your colleagues during their absences.
Preferred Skills • The ideal candidate will possess a keen eye for detail and a strong desire to enhance our operations. If you identify opportunities for improvement in our processes, we encourage you to share your ideas and collaborate with us in developing solutions that drive efficiency and elevate our patient experience. Your input will be valued and instrumental in shaping the future of our clinic. • We are seeking a reliable individual who values attendance and commitment to their role. While we understand the importance of work-life balance, we require someone who can consistently be present and contribute to our team's success. It's essential that the candidate is able to maintain a dependable schedule, minimizing absences due to personal circumstances. Your dedication to being present will play a crucial role in ensuring our clinic operates smoothly and efficiently.
Pay range and compensation package • Pay starting at $20+ per hour, based on experience • 40 hours of PTO per year to support work-life balance. Plus Sick Leave • A supportive, small-business atmosphere where your contributions truly matter • A chance to grow with the business, gaining new skills and responsibilities over time
If you’re excited about creating an exceptional patient experience while being part of a collaborative, growing team, we’d love to hear from you!
How to Apply
To apply, please send your resume and a 30-second to 1-minute video explaining who you are and why this job appeals to you. You may submit your resume via Linkedin or submit applications to: kharnden@orthomedics.us
We will be leaving the collection of applications open for sometime, flexible on start date for the ideal candidate. We look forward to meeting you!
Job Tags
Hourly pay, Immediate start, Flexible hours,